Why can't I get a free autograph from James MacArthur when I send him a polite email requesting one?
There are two primary reasons for this. The first is that an average of 6-10 autograph requests are received through this site *every week*! The sheer expense of responding to these requests with a signed photo is prohibitive enough to make it an unattractive option. Secondly, in recent years there has been a very unfortunate upswing in the number of people who make their living by trading on the celebrity of others. While some are legitimate dealers who do things in a respectable and decent way, others are not so praiseworthy. They have no qualms about using whatever type of request they think will work best to get "something for nothing" and then resell it for a tidy sum. It is impossible to distinguish between these low-lifes and the genuine fan who would simply like to own a memento from someone whom he or she admires. For this reason, as well as the number of requests received, it has become necessary to adopt a policy of only providing autographs through a personal appearance or through the AutographedToYou.com website. We sympathize with those who cannot travel to events where James MacArthur is making a personal appearance (check the Current News page on this site to see if he will be making an appearance near where you live), or who cannot find it within their budgets to purchase an autograph; however, for better or worse, this is the situation as it exists today.
How can I be among the first to know when something new has been added to the Scrapbook or find out the latest news about James MacArthur?
There are three different ways you can accomplish this. Many people rely on all three to stay completely up-to-date. First, sign up for our private mailing list. We'll add your email address to the list (if you have concerns about sharing your email address with us, please see our Privacy Pledge), and send you a special notice any time something important happens. The second method is to join our Yahoo Discussion Group. As with the mailing list, we post a message to the group each time we have something of significance to report. We update the Scrapbook an average of three times a week (and sometimes even daily). To minimize our work load and the annoyance we would create by cluttering up your mailbox with endless emails, we restrict the first two methods of communication only to those times when we have something to report which we think you'll want to know about immediately. That's where the third method of keeping up-to-date comes in handy -- the Scrapbook itself. We post a notice of all updates, both large and small, to our Latest Additions page, and detailed information regarding current James MacArthur news to our Current News page. Checking these with whatever frequency suits you will keep you abreast of all the latest happenings. Each page carries the date of the most recent changes to that page at the top. Those dates are also reported on the main entry page to the site. A word of note, though: Most browsers routinely retain a copy of the pages you visit in a special place on your hard drive called a "cache." This speeds up your viewing time, as the browser only tries to download a new version of a previously visited page if it has changed since the last time you viewed the page. The majority of browsers are smart enough to compare the page you are currently viewing with the cached version and will update what you are seeing on your screen if it differs from the page in your browsher's cache, but there are some browsers (most notably older versions of Mozilla and Netscape) which don't always do a very good job of that. If you suspect that you are looking at an out-of-date cached version of a particular page, try clicking on the "reload" or "refresh" button at the top of your browser window. Most of the time that will get the freshest page delivered to your computer. In some very extreme cases (again Netscape and Mozilla are the worst culprits), it is necessary to restart your computer to clear out the cache and then revisit the page in question; however, for most people this is a rarity. If you find you're often getting out-of-date pages, you might want to consider downloading a more current version of your browser (visit our Functionality page for links to useful browser resources).
Why don't you have a page about the performance I'm looking for?
Actually, chances are excellent that we do. It is surprising how often people think James MacArthur was in a movie he never had anything to do with (Yours, Mine, and Ours with Lucille Ball and Henry Fonda is one of those most frequently cited by misinformed visitors), confuse him with a role played by another actor (our favorite are the many who think he was the original Boy in the Johnny Weissmuller Tarzan movies), or confuse a movie/TV show he did star in with one in which he didn't (a recent query from a young visitor wanting to know which part he'd played in the Kevin Costner/Sean Connery version of The Untouchables is a perfect example of this). Other fans sometimes confuse the titles of different movies (for instance, the John Wayne war epic The Longest Day is often mistaken for Battle of the Bulge, possibly because Hans Christian Blech starred in both movies). If you think you know the title of something in which James MacArthur performed, yet can't find it listed anywhere on the site, try entering keywords describing that performance into our Site Search/View Sitemap feature to see if that will bring up the page for the performance in which you're interested, or send us an email describing the performance in which you're interested, and we'll reply as soon as possible, either giving you the correct title or redirecting you to the correct actor or program, if possible. All that having been said, we've spent a stunning amount of time and effort documenting James MacArthur's long and varied career, but it's always possible that we have, indeed, missed something. If you genuinely know of something in which he performed and which is not referenced on this site, we'd love to hear about it. We'd be extremely grateful if you'd drop us an email so that we can include it in our listings for the enjoyment of other fans.
I've seen information on other websites about James MacArthur which contradicts information on the Scrapbook. Which is correct?
As we stated above, we've made an exhaustive effort to document and verify every date and fact listed on this site. If you see a date on this site which is preceded by a tilde [~] (that's mathspeak for "approximately"), we have been unable as of yet to ascertain the exact date involved. Likewise, if there is a piece of information contained within one of the articles or interviews on this site which is inaccurate, we've noted that by placing the notation "sic" next to that statement. Otherwise, you can rest assured that any discrepancy between information on this site and that of another site is almost certainly incorrect on that other site. Nonetheless, everybody makes a mistake from time to time. If you do notice something on this site which you know for certain is incorrect, we'd very much like to know about it. Please send us an email with the correct information and we, along with all the fans who depend upon this site for accurate information, will be forever in your debt.
Does James MacArthur really see and personally answer his emails from this site?
Yes.
Why didn't James MacArthur ever answer the email I sent to him?
There are a few reasons why this might happen. The most likely is that it never made it into his inbox. Despite the best efforts of everyone, the internet is still a place where the inexplicable can and does happen. If you've waited a reasonable amount of time for an answer (at least a month) and never received one, try sending your email again. If you still don't get a reply, please contact this site's administrator and we'll try to track down the problem. Another reason you haven't received a reply may be that James MacArthur hasn't yet had the opportunity to answer you. As stated on the email acknowledgment page and in many other places on this site, he is a busy man who travels on an incredibly frequent basis. Several weeks may go by before he is able to attend to his email. In addition, he receives a large quantity of email through this site (at least one fan letter every single day of the year). Sometimes, especially after he's been away from home for a while, it takes a few days to work his way through it all. We know you understand, and appreciate your patience and understanding in this regard. If you've waited a while and just want to verify that your email was received, please email this site's administer. We can check and make sure your email was received and also let you know when you might reasonably expect an answer. Finally, some of you do have return email addresses (particularly those who use free email services like hotmail, yahoo, and others) which are frequently abused by spammers and/or subject lines in your email which look like those favored by spammers. If you fall into this category, it is entirely possible that your email was inadvertently deleted before it was read. Try resending your email with a subject line that is something like "Mail from a grateful fan," "Loved your work in Hawaii Five-O," or another phrase which is specific and distinct, especially if you use an email address provided by a free email host.
I've been searching everywhere for a copy of a particular James MacArthur performance. Can you help me obtain a copy?
Unfortunately, no. In some cases we've been able to obtain copies of obscure performances from sources which required us to guarantee that we would never distribute them to anyone. We were allowed to possess copies only after making such a promise and will not go back on our word for any reason. In other cases, we don't actually possess a copy, even though there are video clips and/or screen captures on the site; we were allowed to borrow a video long enough to put these things on the site and then had to return it to its owner. There are also times where the videos we do have are of such inferior quality that they simply cannot be copied. Finally, there are those unscrupulous persons out there who will do anything they can to get a copy of something hard to find, then turn around and sell copies of it for outrageous amounts. We find this practice absolutely deplorable and will not in any way assist these people in preying on fans who simply wish to enjoy a hard-to-find James MacArthur video. We've done our best through our synopses, video clips, stills, and screen captures to give fans at least a glimpse of these performances, which we think you'll agree is better than nothing at all. We're very sorry that we can't help fans out by supplying copies of these videos through the site, but we don't own the rights to any of them, so we are bound both by law and by our own ethics to comply with the wishes of those who do. You do, however, have a few other options in trying to find those things which do not seem to be commercially available. If you perform a google search on the phrase "video trading," you will find innumerable sites hosted by collectors and retailers who specialize in hard-to-find items. If you're industrious enough, there's a decent chance you'll find somebody who has what you're looking for. It's worked for us more than a few times. Another tactic is good old eBay. Just like they advertise, you'll be amazed at the things you thought you'd never find that are offered for sale every day on this indispensable website. Finally, try contacting the movie studio or production company which originally filmed whatever it is that you're seeking. In many cases, they're just waiting until they get a sufficient number of requests before they decide to commercially release something on DVD or video. If you need help in figuring out where to write, send us an email and we'll try to direct you to the right place.
My question isn't covered anywhere in these help pages. Now what?
Please send us an email and we'll answer you as quickly as we can (generally, the same day). We'll also publish both your question and its answer here to aid future visitors.
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